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Service interruptions between 4/25 and 4/29

Several activities will be occurring between Thursday, April 25 and Monday, April 29 that will interrupt transportation services on the UConn Storrs campus.

Thursday, April 25th – Changes to the “Glow up the Night 5k”

  • 7:15pm – 9pm – No shuttle bus service. Last passengers will be picked up at 7:15pm and then dropped off at their destinations on routes.  Shuttle service will resume once the roads re-open at 9pm.
  • AVS will continue to run as normal between 7:30 and 9pm, but may be affected by temporary closures.

Saturday, April 27th – Changes due to Spring weekend events closing Hillside Road

  • 11am – 2:30pm – Weekend 1 and 2 buses and AVS will run as normal.
  • 2:30pm – 11pm – Shuttle buses will run detour routes (see map) with the coordinated transfers at Alumni and West Campus. This is due to Spring Weekend events closing Hillside Road.
  • 3pm – 11pm – AVS service will continue to run but may not be able to access all areas in the center of campus on Hillside Road and Fairfield Way as they are closed.
  • 11pm – Weekend 1 and 2 buses and AVS will run as normal

Monday, April 29th – Alternating one way traffic around a construction site on Glenbrook

  • 7am – 3:30pm – Expect delays on all bus routes.

 

Saturday detour maps

Click on the maps for more detail

New GPS Bus Tracking App – Press Release – 2/26/2019

UConn Transportation Services recently contracted with Passio Technologies to provide GPS bus tracking and automatic passenger counting services on the Storrs campus.

Passio Technologies collaborated with another industry leader, TransLoc, to provide HuskyGo patrons with the “Rider” mobile application, which is arguably the best in the industry.

The implementation of these significant improvements, only four months after Mike Jednak, Associate Vice President of Facilities Operations, first promised them to student leaders, was the result of a strong team effort by professional from the departments of Information Technology Services, Parking & Transportation Services, and Purchasing.

A group of frequent student riders recently joined with Transportation Services to test the Rider application.  The feedback they provided was overwhelmingly positive and valuable.

The TransLoc Rider app features will allow you to:

  • Favorite your most used stops (select the “heart”)
  • Get predictions for the next three arrivals at your stop
  • Know how much capacity is available on each bus (click on the moving bus)
  • Set notifications to let you know when your bus is about to arrive (select the “bell”)

Download the TransLoc Rider app from the app store and get access to real-time travel information.

We also android app download for Transloc!

The new tracking system will also allow UConn Transportation Services to collect and analyze ridership data in ways never before possible.  Future changes to the University’s shuttle services will be based upon publicly shared data and analysis.

The current shuttle tracking app (Ride Systems) will remain available for the remainder of the academic year, but its users are strongly encouraged to convert to TransLoc Rider as soon as possible.

We also have android app downloads for other transit apps!

Ecolane

Ride-System

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Click here to download a printable version of this press release.

PRESS RELEASE – 1/11/2019

 

CLICK HERE FOR PRINTABLE VERSION

 

UConn Transportation Services welcomes students back for the spring 2019 semester and has several new and exciting changes to the shuttle bus system to announce. These changes are being made based upon operational data collected throughout the fall semester, which included information submitted by the more than 700 respondents to our 2018 Fall Transportation Survey.*

The weekday Yellow Line route will change to the one preferred by 66% of our survey respondents.  The new Yellow line will circle central campus and serve Lots “T” and “W” and the Horsebarn Hill Road area.  Service will begin on Monday, January 21.

While many students enjoyed the convenience of weekend on-demand shuttle services during the 2018 fall semester, they only did so when those services were provided with little waiting time.  Data collected during the fall semester showed that the on-demand weekend dispatcher facilitated more than 30 rides per hour during peak times, which is a call every two minutes.  The growing demand for these services overwhelmed the operational limits of the system.  Unacceptably long wait times regularly occurred.  The uncertainty of the waiting periods made use of the service unpredictable.  As a result, users regularly expressed their dissatisfaction and upset to the dispatcher, which introduced further delays and the quality of the on-demand services continued to decline.

Investigation of ways to improve the situation revealed that the costs to achieve an acceptable level of personalized on-demand shuttle service would exceed its community benefits. The appropriateness of funding individualized transportation services with student fees was debatable.

The decision was therefore made to provide Weekend shuttle service along two fixed routes.  These routes feature coordinated transfers between the Student Union/Field House stops.  This means that riders will be able to transfer between the two weekend lines without having to wait for a second bus.  The new weekend routes will provide direct connections to more than 80% of the previously provided on-demand trips.  The new Weekend service will run for the hours previously served by “Late Night” and “Weekend” services – between 10 p.m. to 1 a.m. on Fridays, from 11 a.m. to 1 a.m. on Saturdays, and from 11 a.m. to 7 p.m. Sundays.  The service will begin on Friday, January 25.

A new bus tracker system is also being installed and will be ready for the start of the 2019 spring semester.  The new tracking system will provide more accurate and useful information to riders and far better operational information to administrators.  Together these improvements are expected to increase levels of efficiencies and rider satisfaction. Access to the new tracker will continue to be available via the MyUConn application, the method preferred by more than two-thirds of HuskyGo riders.

More than half a million faculty, staff and students boarded UConn shuttle buses during the fall semester, more than 10,000 passengers on particular rainy days!  Keeping track of all those folks can be difficult.  Transportation Services will therefore add automatic passenger counters to the University’s shuttle fleet vehicles during the 2019 spring recess.  The data collected using these counters will allow for a more efficient and transparent operation of HuskyGo services.

Transportation Services is also working to set up an email listserv for use at the start of the 2019 spring semester.  This is in response to the surprise discovery in the survey that most students said they would rather receive shuttle service information by email or the Daily Digest than via social media.

Finally, Transportation Services is exploring partnership opportunities with the Connecticut Department of Transportation and the Windham Region Transit District (WRTD) with the objective of enhancing travel options to the University’s campuses and across the region.

Transportation Services is looking forward to additional opportunities to enhance the University’s transportation system in the future.

Additional updates will be published in the following locations:

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Complete results of the 2018 Fall Transportation Survey are available on the Transportation Services website.

Shuttle 101: Etiquette & Expectations

Shuttle patrons are encouraged to arrive early to their stops and be ready to board when the bus arrives.

This behavior shows respect for your fellow passengers and improves the on-time efficiency of the shuttle service.

Should you find yourself in the unenviable position having to try “to catch the bus” just before it departs a stop:

  • WAVE and try to make eye contact with the bus driver
  • the driver will wait for your arrival, whenever possible

To maintain safe operations, our bus drivers are NOT allowed to pick up passengers

  • outside designated bus stop areas.
  • or to pick up additional passengers once they have started moving away from a bus stop.

The shuttle is a shared resource that must provide regular and equitable service to all university community members.

We must provide timely service to our patrons and will meet the needs of individuals whenever possible while keeping that mandate.

Bike Racks

All of our buses now include bike racks. All racks can hold up to two bikes at a time. Prior to using one of our bike racks, please read the information below:

Bike on Rack

 

Important info about using our bike racks:

  1. Use the racks at your own risk. UConn assumes no responsibility for bikes that are lost, stolen, damaged or left on racks.
  2. Always tell the bus driver that you will be loading or unloading a bike on the rack
  3. For your safety, always approach the bus and load your bike from the curb side
  4. Bicyclists should load and unload their own bikes. For safety reasons, our drivers will not be able to help you.
  5. Any loose items or items that may block a driver’s view must be removed from your bike before loading.

 

How to use the bike racks:

1.Squeeze handle and pull down to release a folded bike rack
Push Rack and Squeeze

2.Once the rack is lowered, lift the bike into either set of rack wheel holders

IMG_1091

3.Pull the arm out, up, and over the front tire of the bike.

Bike Arm on

4.When removing the bike, release the arm by lifting up and over. Then lower the arm and lift bike carefully out of the wheel holders

Bike Arm

 

5. If there are no other bikes on the rack, remember to return the rack to the folded position.

UConn Launches A New Ride-Matching Service

UConn is excited to introduce a new partnership with Zimride by Enterprise, a service of Enterprise Rent-A-Car, as an alternative transportation option on campus.

Zimride is an online ride-matching service connecting drivers and passengers within a private UConn network heading to the same area. It is free for students and faculty/staff to join the network and begin searching for matches or posting rides of their own.

Zimride provides an easy way to run errands, take weekend trips or go home to visit on breaks by sharing a ride with another student. Students share the expense of the trip, and also reduce traffic, air pollution and parking congestion by riding together.

Students, Faculty and staff members can save time, money and stress on their daily commute to campus by using Zimride to form a carpool. The innovative search feature allows users to post their commute, including arrival and departure times, to find matches in the network.

Here’s how it works:

The UConn network is available only to students, faculty and staff. Members of the campus community interested in using Zimride must have a UConn NetID to sign up.
In just a few seconds on zimride.com/uconn, drivers and passengers can set up a profile, search for open seats, or post their ride and destination safely and securely.

Join for FREE: CT rides